HaySoft Original Haylage

HaySoft Original is a premium rye grass haylage grown and harvested on our family farm in Essex. This high quality product suitable for a large range of horses and ponies, particularly those in light to medium work. 

HaySoft Original is made from premium cut rye grass and is tightly packaged when it’s moisture content reaches levels of 30-35%. This method prevents the formation of dust and spores. HaySoft Original is then mildly fermented in order to preserve nutrients and create moist, nutritious and dust-free forage that does not require soaking.

Delivery Options

• Express Delivery (DPD): 2-3 working days

Order Processing

Orders processed before 10am will be shipped the same day. Orders processed after 10am will be shipped the next working day.

Tracking Your Order

When your order is dispatched, you will receive a tracking number by email. Please allow up to 24 hours for the tracking information to update on the carrier’s website.

You will also receive a notification when your parcel is out for delivery.

If item is not delivered in 5 working days , contact us with your inquiry.

Delivery Attempts and Notifications

If you miss a delivery, please contact the carrier to arrange a re-delivery. After three unsuccessful delivery attempts, the parcel will be returned to us and a refund will be processed.

Safe Place or Neighbour Delivery

You can choose to have your parcel left in a safe place or with a neighbour.

Order Cancellations

Changed your mind? You may cancel your order by phone or email before it has been processed and dispatched. Once shipped, cancellations are no longer possible. However, you can return your order following our returns policy below.